Privacy Policy | SonicTone Instruments Ltd

Last updated: June 2026

1. About This Policy

This privacy policy explains how SonicTone Instruments Ltd ("we", "us", "our") collects, uses and protects personal data in relation to our website and trade enquiry handling. We are committed to handling personal data responsibly and in accordance with UK data protection law.

Company name: SonicTone Instruments Ltd
Company number: 17250401
Registered address: Apartment 209 Cardinal Court, Scholes Street, Oldham, England, OL1 3FU
Contact email: [email protected]

2. What Data We Collect

We may collect the following personal data when you use this website or submit an enquiry:

Your name
Your business or organisation name
Your email address
Your telephone number (if provided)
Your product category interest and buyer type
Any information you include in your enquiry message

We do not collect sensitive personal data (such as health or financial data) through our website forms.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your trade enquiry
To review your product category interest and buyer type
To communicate with you about your enquiry and any subsequent trade discussion
To comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

Consent: Where you have expressly consented to us processing your data by submitting an enquiry form and ticking the consent checkbox.
Legitimate interests: Where processing is necessary for our legitimate business interests in handling wholesale trade enquiries, provided those interests are not overridden by your rights.

5. Data Retention

We will retain your personal data for as long as is necessary to respond to and handle your enquiry, and for any reasonable period thereafter in case of follow-up enquiries. Where we have no legitimate ongoing reason to hold your data, we will delete or anonymise it securely.

6. Third-Party Processors

Where we use third-party services to operate our website or handle enquiries (such as email hosting, website hosting or form processing services), those services may process personal data on our behalf as data processors. We take reasonable steps to ensure any processors we use handle data securely and in accordance with UK data protection law.

7. Data Transfers

We aim to keep personal data within the UK or European Economic Area (EEA). Where data is transferred outside these areas by a third-party service provider, we take steps to ensure appropriate safeguards are in place.

8. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate personal data.
Right to erasure: You can ask us to delete your personal data where there is no longer a lawful reason to hold it.
Right to restrict processing: You can ask us to limit how we process your data in certain circumstances.
Right to object: You can object to processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

9. Cookies

This website may use cookies. Please see our Cookie Policy for full details of how we use cookies and how you can manage them.

10. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

11. Complaints

If you have a concern about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.